Privacy Policy
Last updated: September 27, 2026
Who we are
Home Closing Pros LLC ("we," "us," or "our") operates at 7435 S Howell Ave, Suite 119, Oak Creek, WI 53154. We buy residential and commercial real estate directly from homeowners in Wisconsin and surrounding states. You can reach us at 414-793-3773 or hello@homeclosingpros.com.
Information we collect
When you contact us or submit a form on this website, we may collect:
- Your name, phone number, and email address
- Property address and basic details about the property
- Information you voluntarily share about your situation
- Messages you send through the website chat assistant
- Advertising click identifiers, campaign parameters, and the page where an inquiry began
We do not collect payment information through this website. We do not use tracking pixels from social platforms unless explicitly noted.
How we use your information
We use this information to:
- Contact you about your property and our cash offer
- Communicate during the transaction process
- Respond to your questions and requests
- Measure which advertising leads to inquiries and completed transactions
Service providers receive the information needed to deliver the services described below.
Text messages and your choices
You can optionally sign up for marketing and promotional text messages from Home Closing Pros LLC, including follow-ups about your property inquiry, offers, appointments, and transaction updates. We record your phone number, your choice, the time we receive it, the form and page you used, and the consent wording shown to you. These records help us honor your preferences and demonstrate consent. Providing a phone number alone does not sign you up for texts.
Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe or HELP for help. Consent is not a condition of purchase or receiving a cash offer. See our SMS Terms for details.
We do not sell, rent, or share mobile numbers, SMS opt-in data, or consent with third parties, affiliates, or lead generators for marketing or promotional purposes. We provide the information necessary to operate our messaging program to service providers acting on our behalf, including Twilio for message delivery and Convex for storage. They are not authorized to use your SMS consent for their own marketing.
We retain consent and withdrawal records as needed to demonstrate your choices, meet applicable requirements, and prevent unwanted messages. An unsubscribe request stops program texts; we may retain a suppression record to honor it. Contact hello@homeclosingpros.com with questions about these records.
Third-party services
Our website and chat infrastructure use Vercel and Convex. Chat messages are processed by AI service providers, including xAI to generate replies and Anthropic when a linked lead summary is generated. We also use Google Maps for location display and Google Ads for advertising measurement. These providers process data under their own privacy and security terms.
Advertising measurement
We may store campaign parameters and advertising click identifiers in your browser to associate an inquiry with an advertisement. Our form attribution uses a 90-day window; expired identifiers are ignored. Browser records may remain until they are replaced or you clear your browser storage. When CRM conversion reporting is enabled, we send Google the click identifier, a transaction reference, the lead milestone and its time, and an agreed conversion value when configured. These CRM milestone uploads do not include your name, email address, phone number, or property address.
Our form attribution clears stored click identifiers when your browser sends a Global Privacy Control signal or an advertising-attribution opt-out is recorded. An opt-out recorded with your inquiry also prevents subsequent CRM milestone uploads. Contact us at hello@homeclosingpros.com to ask about advertising data use or an existing inquiry. Browser storage and CRM records have separate retention periods.
AI chat
The chat assistant is automated and may make mistakes. Messages may include personal information if you choose to provide it. Please do not send Social Security numbers, financial account details, passwords, or copies of identity documents through chat.
Data retention
We retain contact information for as long as necessary to complete a transaction or respond to your inquiry. Stored chat sessions are automatically deleted after 90 days. Our service providers may apply their own operational retention periods. If you would like us to delete your information sooner, contact us at hello@homeclosingpros.com.
Your rights
You may request access to, correction of, or deletion of any personal information we hold about you. Contact us at hello@homeclosingpros.com or 414-793-3773.
Contact
Questions about this policy: hello@homeclosingpros.com or 7435 S Howell Ave, Suite 119, Oak Creek, WI 53154.